Below you will find some of the most frequently asked questions, if you don’t see what your looking for please use our contact form
Where should I go if my wheelchair need repairing?
The first step should be to contact the company from where you purchased you wheelchair. If you are having problems contacting them feel free to contact us and we will be able to point you in the right direction. |
Where can I purchase one of your products?
Our products are available from a wide range of dealerships up and down the county. We carefully select who we supply to make sure that you will always get great service wherever you go. To find your closest dealer please click here. Or submit your details on our contact form and we will help you pick one out. |
What is the difference between the G5 and the G5 Modular?
One of the main differences between the two is the newly designed frame on the G5 ‘Modular’, this allows the chair to be set up perfectly for each individual, with a wide range of seat width depths and height achievable. |
Are the products covered by insurance?
| We do not offer an insurance scheme on our products, however this is something you may be able to buy from your dealership, or a third party. |
Where can I find information on your products?
The majority of information can be found on our website, with brochures and specification sheets available for most of our products. If you can't find what you are looking for, please contact us for further information. |
How can we contact you?
If you want to contact us please use our contact form detailing your query and one of our team members will get back to you as soon as possible. |
Am I able to rent one of your products?
You wouldn’t be able to rent directly from ourselves but many of our dealerships will offer rental options. |
How long is the warranty on your products?
| We offer a standard manufactures warranty on all of our products, which varies on the type of product. For example our wheelchairs come with a ten year frame warranty and 12 months on other parts. However some dealerships may have offers to extend this, and you would need to talk with them to see what packages they have to offer. |
Is it possible to try one of your products?
Many of our dealerships will have our products in stock for you to look at and possibly sample if you wish. |
Can one of you wheelchairs be specially tailored for me?
Indeed they can, many of our products have a wide range of options to make sure the chair is perfectly suited for you. |
